FAQ

Q. How do purchase my order on the site?

 

To order your purchase :-
1. Click “Add to cart” button on the products you wish to purchase.
2. Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
3. You’ll reach a log in page where you need to log in your account using your Username and Password. If you don’t have an account created yet, you need to register an account before you proceed your payment.
4. You’ll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
5. From here, you need to select your shipping methods and click “next” button.
6. Next you’ll need to choose your payment method then click “next” button.
7. After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and condition.
8. Click “Confirm Order” to complete the order.

Q. What are the payment methods available?

 

1. Online Payment

2. Offline payment
Bank : Maybank
Bank Account : 5512 4952 3283
Account Name : CAHAYA DYAZ ENTERPRISE

After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total ammount you have paid :
Your Order No :

You may send the payment confirmation to :

Note: Your purchased products will not be delivered until we have this confirmation.

Q. How to change my account personal information and shipping address?
Q. I forgot my Password for my account. What should I do to retrieve it?
Q. Can I cancel an existing order that have been made?

 

Yes, only if the order is still on pending status / carts Confirmed Order or shipped will not be cancel.

Q. What is the product’s transaction currency?

 

All products transaction currency will be done in Ringgit Malaysia.

Q. How long does the delivery usually takes?

 

Ready Stock –
Pre Orders –
Wholesale –

Q. I still have doubts!

 

Sorry that we’re unable to clear your doubts in the F.A.Q page. Please kindly send us an email to cs@dyazshop4u.com for us to clear your doubts.

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